The EOR service agreement: the terms to check before you sign

The terms of each provider at a glance

Providers also call the service agreement a master services agreement (MSA). 5 of 12 providers publish their EOR terms. This table shows what they say. The sections below give the details, the clause numbers and the sources.

Boundless, G-P, Papaya Global, Playroll, RemoFirst, Rippling and Skuad keep their EOR terms in the signed contract. The section "Providers that keep their terms private" says what they publish.

The liability cap

The liability cap is the most that the provider pays if it makes a mistake. Above the cap, you pay the rest.

Check what is outside the cap. Indemnities, fraud and gross negligence are often outside it.

Ask: "What is your liability cap, and what is outside it?"

Deel

Each side's liability is capped at the fees paid in the 12 months before the claim. The indemnities for tax and for harm to the employee or to others are outside the cap. Unpaid fees are also outside it (Part II, 8.1).Deel EOR, COR and payroll terms (24 Aug 2026)Checked 7 Oct 2026

Multiplier

Each side is liable for direct damages only, up to the fees paid or payable in the last 12 months. Indemnities, fraud, gross negligence and wilful misconduct are outside the cap (general terms 8).Multiplier general terms (1 Jun 2026)Checked 7 Oct 2026

Oyster

For each employee, the cap is US$100,000 or 12 times the monthly fees, whichever is lower. The monthly fees include the employee's cost. Indemnities have a separate total cap of US$1,000,000 (15.2).Oyster customer terms, version 8.1Checked 7 Oct 2026

Remote

The general cap is the service fees of the contract year. A cap of 5 times those fees applies to most indemnities. The indemnities for the employment services have no cap (6.3; Employment Services 3.1).Remote terms of service (3 Aug 2026)Checked 7 Oct 2026

WorkMotion

WorkMotion's total liability is capped at €75,000. Intent and gross negligence are outside the cap. For slight negligence, it is liable only for its essential duties (9.1 and 9.2).WorkMotion terms and conditions (PDF, Apr 2026)Checked 7 Oct 2026

Indemnities: who pays for a claim

An indemnity is a promise to pay the other side's costs of a claim. In an EOR contract, it decides who pays when the employee or a tax office makes a claim.

In most contracts, you cover the claims that come from your own acts and from your tax position, such as a permanent establishment. Read about permanent establishment.

Ask: "Which employment claims do you cover, and which must I cover?"

Deel

Deel covers claims from its own breach, negligence or wilful misconduct. It gives no specific cover for employment law claims. Its cover for misclassification is for its contractor of record only. You cover claims from your acts that harm the employee or others, and the taxes that you owe (Part I, 8.1; Part II, 7.1 to 7.3).Deel EOR, COR and payroll terms (24 Aug 2026)Checked 7 Oct 2026

Multiplier

Multiplier covers employee claims for unpaid wages, taxes and statutory dues, if you prove that you paid them first. You cover the tax and permanent establishment risk, your own breaches of law and the employee's conduct at your company (EOR terms 7.1 to 7.3).Multiplier EOR terms (1 Jun 2026)Checked 7 Oct 2026

Oyster

Oyster covers employment, termination and classification claims only when its own fraud, gross negligence or wilful misconduct caused them. In all other cases, you cover these claims (13.1 and 13.2).Oyster customer terms, version 8.1Checked 7 Oct 2026

Remote

Remote covers claims from a breach of its obligations, which include employment and tax law. But the employment fees that you pay include the costs of employment claims, unless they are solely due to Remote's breach (1.1, 5.1; Employment Services 1.6).Remote terms of service (3 Aug 2026)Checked 7 Oct 2026

WorkMotion

WorkMotion gives no indemnity. You cover claims about business and payroll taxes that you cause, discrimination, termination costs and your own breaches (14). The legal employer is a local partner company, not WorkMotion (1).WorkMotion terms and conditions (PDF, Apr 2026)Checked 7 Oct 2026

Ending one employment

The law of the country sets the notice and the severance. Each country guide gives these rules.

In all 5 public contracts, you pay these costs. The contract adds the steps and the notice that the provider needs.

Ask: "How much notice do you need to end one employment, and which costs do I pay?"

Deel

Either side can end one employee's service with at least 30 days' written notice. You pay all termination costs, such as legal fees, settlements and the payments that the law requires (Part II, 9.2).Deel EOR, COR and payroll terms (24 Aug 2026)Checked 7 Oct 2026

Multiplier

Multiplier needs 30 days to process a termination, on top of the notice that the law requires. You pay the notice pay, the severance and any settlement. If you discuss a termination with the employee without Multiplier, you pay a penalty of 15% of the final invoice (EOR terms 5.1, 5.3 and 6.1.4).Multiplier EOR terms (1 Jun 2026)Checked 7 Oct 2026

Oyster

Either side can end one employee's service with 30 days' written notice. Oyster decides how and when the employment ends, and the fees run until it ends lawfully. You pay all transition costs, such as notice pay, holiday pay and severance (10.1 and 10.5).Oyster customer terms, version 8.1Checked 7 Oct 2026

Remote

Remote decides how an employment ends, and you must not tell the employee first. You pay the notice pay, the severance and the costs of claims, as part of the employment fees (Employment Services 1.4 and 1.6).Remote terms of service (3 Aug 2026)Checked 7 Oct 2026

WorkMotion

You agree the end date with WorkMotion, at the next date that the law allows. You pay all termination costs, such as severance, continued pay and legal costs. You pay at least 3 monthly fees for each employee, and the fee runs to the end of the notice period (4.3, 13.2 and 13.4).WorkMotion terms and conditions (PDF, Apr 2026)Checked 7 Oct 2026

Ending the service agreement

Check if you can end the whole agreement, and with how much notice. A commitment or a minimum value can make you pay after the work ends.

Ask: "How do I end the whole agreement, and what does it cost to end it early?"

Deel

The EOR terms give no right to end the whole agreement for convenience. An order form with a commitment cannot end early. Early termination costs the fees for the rest of its term (platform terms 13.6 and 14.1).Deel EOR, COR and payroll terms (24 Aug 2026), Deel platform terms (1 Jul 2026)Checked 7 Oct 2026

Multiplier

Without an order form, either side can end the agreement with 60 days' notice. An order form cannot end for convenience. It renews for 12 months unless you give 90 days' notice. If you end it early, its full remaining value falls due (general terms 9.1; order form terms 3 and 9).Multiplier general terms (1 Jun 2026), Multiplier order form terms (1 Jun 2026)Checked 7 Oct 2026

Oyster

Either side can end the agreement on 30 days' written notice, for any reason (10.1).Oyster customer terms, version 8.1Checked 7 Oct 2026

Remote

Either side can end the terms with at least 30 days' written notice. The terms run for 12 months and renew each year. An order form with a minimum contract value costs the rest of that value if you end it early (7.1 and 7.2; order form terms 4).Remote terms of service (3 Aug 2026), Remote order form terms (3 Aug 2026)Checked 7 Oct 2026

WorkMotion

Either side can end the agreement with 3 months' notice, to the end of a month. This also ends all the employments (12.2 and 12.3).WorkMotion terms and conditions (PDF, Apr 2026)Checked 7 Oct 2026

Intellectual property (IP)

The employee works for you, but the EOR is the employer. So the IP in the work must pass from the employee to the EOR, then to you.

Check that the transfer does not wait for a payment, and that it covers all the work.

Ask: "How does the IP in the employee's work pass to me, and when?"

Deel

The employee assigns the IP to Deel, and Deel assigns it to you. The terms do not tie the transfer to payment (Part II, 4.1 to 4.3).Deel EOR, COR and payroll terms (24 Aug 2026)Checked 7 Oct 2026

Multiplier

The employee assigns the IP to Multiplier, and Multiplier assigns it to you. The terms do not tie the transfer to payment (general terms 5.2).Multiplier general terms (1 Jun 2026)Checked 7 Oct 2026

Oyster

The work belongs to you. Any rights that Oyster gets pass to you from the moment of creation. If you use your own IP agreement instead of Oyster's template, you carry the risk (6.1, 6.2 and 6.5).Oyster customer terms, version 8.1Checked 7 Oct 2026

Remote

The employment contract transfers the IP to you. Remote also assigns to you at once any IP that it holds, as far as the law allows. The terms do not tie the transfer to payment (Employment Services 1.3 and 2.1).Remote terms of service (3 Aug 2026)Checked 7 Oct 2026

WorkMotion

The IP passes to you when the employee creates the work. It goes from the employee to the local partner, then to WorkMotion, then to you. The terms do not tie it to payment (15.2 to 15.4).WorkMotion terms and conditions (PDF, Apr 2026)Checked 7 Oct 2026

Payment terms and fee increases

The EOR pays the salary for you, so it asks for your money before payday. Check the payment days, the late interest and how the provider can raise its fees.

Ask: "How many days do I have to pay, what is the late interest, and how can you raise your fees?"

Deel

You pay within 5 days of the invoice. The terms do not state the late interest rate: it is on the platform or in the order form. Deel can change plan fees with at least 30 days' notice (Part I, 3.1; platform terms 7.13).Deel EOR, COR and payroll terms (24 Aug 2026), Deel platform terms (1 Jul 2026)Checked 7 Oct 2026

Multiplier

Each order form or quotation sets the payment days. Late interest is 2% a month. You must dispute an invoice within 30 days. Multiplier can raise its fees with 30 days' notice, and you can then end the services. At each renewal of an order form, the list price can rise by up to 7% (general terms 3.3 and 3.5; order form terms 3).Multiplier general terms (1 Jun 2026), Multiplier order form terms (1 Jun 2026)Checked 7 Oct 2026

Oyster

Unless the invoice says otherwise, you pay within 5 days. Late interest is 1.5% of the overdue amount a day. You cannot dispute the pre-funding invoice, only the settlement invoice (5.5 to 5.7).Oyster customer terms, version 8.1Checked 7 Oct 2026

Remote

Invoices are due within 14 days. Late interest is 0.1% a day. Remote can raise its fees each year with 30 days' notice, and you can leave before the rise applies. An order form with a minimum value renews with a rise of 8% or US inflation (CPI), whichever is higher (2.2, 2.3 and 2.5; order form terms 3).Remote terms of service (3 Aug 2026), Remote order form terms (3 Aug 2026)Checked 7 Oct 2026

WorkMotion

Invoices are due within 10 days. Late interest is the rate that the law sets, and the terms give no figure. WorkMotion can adjust its fees when its costs rise. The terms state no notice period for this (4.7 and 7).WorkMotion terms and conditions (PDF, Apr 2026)Checked 7 Oct 2026

Moving the employee to your own company or another EOR

When you open your own company in the country, or change provider, the employee moves. Some contracts charge a conversion fee for this, or forbid you to hire the employee.

None of the public contracts that we read states a conversion fee.

Ask: "Is there a fee or a waiting time if I hire the employee myself or move to another provider?"

Deel

The terms state no fee to hire the employee yourself or to move them to another provider. They have no non-solicitation clause.Deel EOR, COR and payroll terms (24 Aug 2026), Deel platform terms (1 Jul 2026)Checked 7 Oct 2026

Multiplier

The terms state no fee to hire the employee yourself or to move them to another provider. They have no non-solicitation clause.Multiplier EOR terms (1 Jun 2026), Multiplier general terms (1 Jun 2026)Checked 7 Oct 2026

Oyster

The terms state no fee to hire the employee yourself or to move them to another provider. They have no non-solicitation clause. You must not use Oyster in a country where you have your own active company (11.3).Oyster customer terms, version 8.1Checked 7 Oct 2026

Remote

The terms state no fee to hire the employee yourself or to move them to another provider. They have no non-solicitation clause.Remote terms of service (3 Aug 2026), Remote order form terms (3 Aug 2026)Checked 7 Oct 2026

WorkMotion

No fee is stated. You can move an employee to your own company or to another provider with written notice, over at least 1 month. You pay all costs of the move (12.4). For 12 months after the agreement, you must not hire directly through WorkMotion's local partners. The penalty is €10,000 for each breach (8).WorkMotion terms and conditions (PDF, Apr 2026)Checked 7 Oct 2026

Governing law and disputes

The governing law and the place of disputes decide where you must go if there is a claim. Arbitration is a private process instead of a court.

Ask: "Which law governs the contract, and where do disputes go?"

Deel

Florida law. Disputes go to arbitration under the American Arbitration Association (AAA), in Miami. Deel can sue for unpaid fees in the US or in your country (Part I, 10.1 and 10.2).Deel EOR, COR and payroll terms (24 Aug 2026)Checked 7 Oct 2026

Multiplier

Singapore law. Disputes go to arbitration under the rules of the Singapore International Arbitration Centre (SIAC). Multiplier can also sue for unpaid invoices in your country (general terms 10.9).Multiplier general terms (1 Jun 2026)Checked 7 Oct 2026

Oyster

New York law. The New York courts decide disputes, and both sides give up a jury trial (16.1 and 16.3).Oyster customer terms, version 8.1Checked 7 Oct 2026

Remote

The law of England and Wales. Disputes go to mediation, then to arbitration, under the International Chamber of Commerce (ICC). Claims for unpaid fees against a US client go to the courts of San Francisco (8.9 and 8.10).Remote terms of service (3 Aug 2026)Checked 7 Oct 2026

WorkMotion

German law. The courts of Berlin decide disputes. For payment claims, the courts of Cologne can also decide (17).WorkMotion terms and conditions (PDF, Apr 2026)Checked 7 Oct 2026

Data protection

The EOR holds the employee's personal data. A data processing addendum (DPA) or a joint controller agreement sets who is responsible for it.

Ask: "Is there a DPA, and who is the controller of the employee's data?"

Deel

The data processing addendum (DPA) is public and is part of the agreement. Its Appendix 1 says where Deel is a controller and where it is a processor.Deel EOR, COR and payroll terms (24 Aug 2026), Deel data processing addendum (25 Sep 2026)Checked 7 Oct 2026

Multiplier

There is no separate public DPA. The EOR terms make Multiplier and you joint controllers of the employee's data (EOR terms 10).Multiplier EOR terms (1 Jun 2026)Checked 7 Oct 2026

Oyster

The DPA is public and is part of the agreement. For the employee's data, Oyster and you are each an independent controller.Oyster customer terms, version 8.1, Oyster data processing addendum, version 3.1Checked 7 Oct 2026

Remote

The DPA is public. For the employment services, Remote and you are each an independent controller of the employee's data.Remote data processing addendum (3 Aug 2026)Checked 7 Oct 2026

WorkMotion

The joint controller agreement is public, in the same PDF. WorkMotion and you are joint controllers of the employee's data.WorkMotion terms and conditions (PDF, Apr 2026)Checked 7 Oct 2026

Deposits, exchange rates and exit fees

The contract also sets the deposit, the exchange rate, the set-up fee and the exit fees. Our guide to hidden costs compares these for each provider. Read the guide to hidden EOR costs.

Providers that keep their terms private

These providers give their EOR terms only in the contract, or behind a login. Ask for the full contract before you sign, and check it for each term on this page.

Boundless

Boundless has no public terms page. Its terms address leads to its privacy policy.Boundless, terms address, Boundless privacy policy (19 Mar 2026)Checked 7 Oct 2026

G-P

The EOR terms are in a signed master agreement. G-P's public terms of service cover only its website. Its data protection addendum for the master agreement is public.G-P terms of service (1 Nov 2020), G-P data protection addendum (26 Jun 2026)Checked 7 Oct 2026

Papaya Global

The EOR master services agreement needs a client login. A public page promises 100% liability coverage, but it gives no cap and no exclusions.Papaya Global, EOR master services agreement, Papaya Global, full liability policy (6 Jan 2026)Checked 7 Oct 2026

Playroll

The master services agreement is only on the client platform. Playroll's public terms cover only its website and platform.Playroll help centre, view your signed MSA, Playroll website terms (1 Aug 2024)Checked 7 Oct 2026

RemoFirst

RemoFirst's public terms of use cover only its platform. They add to a signed agreement that is not public.RemoFirst terms of use (1 May 2023)Checked 7 Oct 2026

Rippling

The EOR terms need a login. Rippling's public customer terms apply to all its services, but the EOR terms take precedence over them.Rippling EOR terms of service (login), Rippling customer terms (2 Jul 2026)Checked 7 Oct 2026

Skuad

Skuad's public terms of service cover a contractor platform, not its EOR. A signed contract takes precedence over them.Skuad terms of service (19 Mar 2026)Checked 7 Oct 2026

Questions to ask before you sign

Ask each provider these questions, and find the answers in the contract:

• What is your liability cap, and what is outside it?
• Which employment claims do you cover, and which must I cover?
• How much notice do you need to end one employment, and which costs do I pay?
• How do I end the whole agreement, and what does it cost to end it early?
• How does the IP in the employee's work pass to me, and when?
• How many days do I have to pay, what is the late interest, and how can you raise your fees?
• Is there a fee or a waiting time if I hire the employee myself or move to another provider?
• Which law governs the contract, and where do disputes go?
• Is there a DPA, and who is the controller of the employee's data?

A signed contract or an order form can change the public terms. The public pages can differ from your contract.